Professional Resume
Recent Projects
loblaws, Coors Light, Workopolis, Rickards, Molson, Carling Beer, Heineken, CTV Radio, Dove, Miller Genuine Draft, Ned Insurance, 58Ninety Inc, Jessica Wu, Judy Trinh - Homeopathy, Reparapet - for Joint Health
Introduction
I proudly offer my Web Master expertise assured by a 4.0 GPA from the Seneca College Webmaster program under the tutelage of Derek Allard - a programmer, author, and award winning instructor for various colleges and universities. Constantly harvesting an abundance of web sites and graphic media for businesses and artists has offered insight to approaching XHTML, CSS, and web design in an innovative and dynamic way. A modest however practical knowledge of PHP, ASP.NET and JavaScript gives me the savvy to work in and around complex environments. Enhancing my skills further yet is my knowledge of Flash animation and graphic design. I have over 10 years experience in the corporate world working for companies like IBM, Rogers Communications Inc., ScotiaBank, and Bank of Montreal. Working for these companies has instilled in me the cuture and importance of meeting deadlines and delivering services within SLA agreements. Some invaluable attributes I have gained through my professional experience include instructing in a classroom setting, team leadership skills, and maintaining multiple development and production environments. English is my first language therefore I am comfortable in written and verbal communications. I enjoy working with my peers and am complimented on my ability to get along with my peers.
Objectives
- Invent web site design and layout through illustrations and graphic concepts integrated in a creative, contemporary style
- Effectively interpreting initial concepts towards client's objectives to construct front end architectures that work seamlessly in conjunction with elements outside the realm of design
- Dynamic approach to DHTML and CSS programming that complies with current W3C Web Standards
- Ability to adapt to a fast paced team environment collaborating with various departments typically involving the marketing, sales, production, and development team
- Maintain creative thinking in a way to bring innovative ideas to team meetings or to client consultations
- Keep current with the always changing and evolving world of web technologies
- Progressively improve Flash animations and Web site designs techniques through diligent research and practice
Primary Technical Skills
Web Technologies and Standards
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CMS Systems
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Web Development Tools
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Design & Animation
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Auxiliary Skills
Programming & Development
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Audio Production
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Corporate IT
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Professional
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Professional Experience
Career History
November 2010 - Present Rogers Communications Inc., Toronto On
- Provide semantic HTML, Flash, CSS, JavaScript, jQuery, Ajax using Teamsite
- Code implementation of CMS and its implications on web build
- Resolving complex cross browser compatibility issues
- Resolve complex Javascript bugs
- Provide usability and heuristic oriented solutions to multifaceted CMS problems
- Coordinate with 3rd party vendors for microsite implementations to Teamsite
- Facilitate web projects with 3rd party vendors
- Build JQuery libraries for the CMS team to use as resource for page animations and interactive functionality
- Research emerging web technologies to keep the Rogers.com environment current
- Plan and design workflow strategies for Teamsite
Lead Application Developer / User Interface Specialist
April 2009 - November 2010 58Ninety Inc., Toronto On
- Provide semantic coding in HTML, Flash, CSS, JavaScript, jQuery, Ajax, Adobe CS
- Code implementation of CMS and its implications on web build
- Resolving complex cross browser compatibility issues
- Resolve complex cross browser compatibility issues including mobile browsers
- Provide usability and heuristic oriented solutions to multifaceted problems
- Code in and around complex ASP, PHP, and C# program structures
- Re-design and create innovative new layout possibilities using HTML, Flash, CSS, JavaScript, jQuery
- Search Engine Optimization
- Plan, design, program both front end and back end for several projects
- Facilitate and manage small web projects
- Received many commendations for consistently providing quality code within required timelines
Senior Front End Web Developer / User Interface Specialist
- Translate customer requests and business requirements into specifications and tangible product changes
- Create wireframes, site maps, use cases, business process flows, navigational flows
- Create the best possible, consistent user experience
- Understand web analytics, best practices
- Define and document interface requirements
- Create system usability guidelines, design guidelines, and GUI prototypes
- Carry an outstanding portfolio
- Know Visio, Dreamweaver, Office, Photoshop
User Experience Architect / Information Architect
May 2007 - April 2009 InCom Real Estate Web & E-marketing (contract 60hrs/week)
HomeLife, Remax, Century 21, Coldwell Banker, Prudential, Great Canadian Realty, Red Carpet Realty, Realty World
- Coding in HTML and CSS on average 30-40hrs a week
- Complete Re-design of various Corporate Intranet and Internet Web sites
- Resolving complex cross browser compatibility issues
- Design billboards, business cards, promotional flyers
- Coding in and around complex Drupal modules and set program structures
- Create hundreds of eye catching corporate logo, icons, and buttons
- Re-design and create new user interfaces using XHTML, JavaScript, CSS, PHP
- Use of PHP and mySQL to push and pull data within an enormous database structure
- Search Engine Optimization
- Facilitate and manage web projects
Senior Front End Web Developer/Graphic Designer
2004-2007 IBM Canada Ltd., Markham, On
- Provide 2nd level email service support from the IBM CSC, performing MS Exchange 2003 server, Lotus Notes Domino Server, and end user, problem determination and resolution, through logging, tracking and reporting via the IBM Problem & Change Management processes in accordance with the IBM Service Objectives
- Perform daily backups and restore via NTBACKUP and VERITAS for Exchange servers
- Calculate disk, user, server, and backup reports for the exchange environment
- Co-ordinate various levels within service delivery team to ensure customer requirements are met in a timely fashion
- Perform MS Exchange 2003 server product support, ensuring email delivery services is available and operational, also responding to any unexpected email service interruptions on a 24x7 support schedule
- Perform support for 3rd party messaging components, including anti-virus, anti-spam ensuring these products as well as the MS Exchange 2003 server product are updated with regards to APARS (patches) as per IBM direction
Domino/Exchange Admin
1998-2004 IBM Canada Ltd., Toronto, On
- Create graphics and update online intranet facilities
- Develop internal applications related to intranet
- Improve and design user interfaces
- Create an intranet application for quality assurance
- Update Logos and design internal literature and periodicals
- Involved in creating an intranet help facility accessed by all internal IBM employees
Intranet
- Provide Lotus Notes instruction in formal classroom environments
- Maintain status as the Lotus Notes Subject Matter Expert for over 3 years
- Create and approve training material for supported applications
- Team lead for quality assurance/call monitoring (involved designing and implementing quality operations)
Team Lead/Education
- Provide 1st Level technical support for: Lotus Notes versions 4-6, Win95-XP, Pcomm
- Provide vital information to Domino Admin to assist in the solutions for mail routing, server outages, disaster recovery(backup)
- Manage team lead duties based on extensive knowledge of SLA agreements with clients
- Accept escalations for high profile complaints within the CSC environment
- Test internally modified mail template designs for use with Lotus Notes mail
Helpdesk Analyst
1996-1998 Scotia Bank, Bank of Montreal Toronto, On
- Banyan Vines Network Administration
- WinNT4 Network Administration
- Lotus Notes administration
- Lotus Notes application support and application design
- Education lead/Instructor for Lotus Notes
- Upgrade Network environment Hardware/Software
- Tape Backup all file servers on a nightly basis
- Disaster Recovery
- Network solutions for Bank Environments to optimize productivity
Lotus Notes Instructor/ Network Administrator
Education
Web Master Certificate Program (High Honours 4.0 GPA) - Seneca College (Markham, On)
- XHTML
- PHP
- JavaScript
- Dreamweaver
- XML
- CSS
- Flash
- Photoshop
- Fireworks
Graduated top of the class with honours
Microcomputer Analysis and Computer Science - Centennial College (Scarborough, On)
Completed 3 successful co-op terms
Key Courses and Training
- Microsoft Exchange - Implementing and Managing Microsoft Exchange Server 2003 Certificate of Achievement
- IBM Internal WinNT Technical Support and Training Certificate
- Domino Administration 1 Course completion Certificate
- Help Desk Institute Certification
Apprenticeship
1995 Celestica
- Circuit board testing
- CPU inspection
- Hardware component quality assurance
1996 Bank of Montreal
- Lotus Notes Development
- Created an intranet technical manual for using and supporting Lotus Notes
- Instructor and personal tutor for internal employees
- Hardware and software support
- Email support
1998 Scotia Bank
- Network Administration
- Hardware upgrade and support
- Network upgrades
- Server backup
- Software support